M3 Jewelers FAQ

Quick answers about M3 Jewelers products, ordering, shipping and returns.

What materials are used?

Material, stone, finish and variation details are listed on each product page. Many M3 pieces feature VVS moissanite and 925 sterling silver; use the individual product details as the source of truth for a specific piece.

How do I choose a size or variation?

Available sizes, colors and other variations appear in the product selector. Choose the required options before adding the piece to your cart.

Where does M3 Jewelers ship?

M3 Jewelers currently ships only within the United States. Shipping is free on all U.S. orders. Orders are processed within up to 7 business days.

Can I cancel an order?

No. Orders cannot be cancelled after they are placed.

What is the return window?

Eligible returns must be requested within 7 days of delivery. Jewelry must be unworn, unused and returned with its original packaging. Customers are responsible for return shipping costs.

I have a question about an order. What should I do?

Email queries@m3jewelers.com with your order number and the email address used at checkout.